Frequently Asked Questions
Q1: How do I log into my HKTDC account and access Click2Match?
A1: On the fair website, click “LOGIN” on the top menu, enter your account email and password, then click “Log In.” You may tick “Remember me” to stay signed in, or leave it unticked if you are using a shared device; after a successful login you will be returned to the previous page. To open Click2Match, click the “Click2Match” button on the fair website — you will go to the Click2Match Dashboard if you are already logged in, or to the login page if you are not. Click2Match is available only during the fair’s Click2Match period.
Source: [How do I log into my HKTDC account and access Click2Match?](https://eplussupport.hktdc.com/hc/en-us/articles/15745345312665-How-do-I-log-into-my-HKTDC-account-and-access-Click2Match)
Q2: How do I search for information / products on the fair website?
A2: Click “Search” on the top menu of the fair website to expand the search bar. Select the “General Information” or “Products” tab, type your keyword(s), and click “Search.” To sort or narrow the results by date or relevancy, expand “Filter” under the search bar and choose a filter option.
Source: [How do I search for information / products on the fair website?](https://eplussupport.hktdc.com/hc/en-us/articles/15745590706969-How-do-I-search-for-information-products-on-the-fair-website)
Q3: How do I change the site language?
A3: On the top menu of the fair website, hover over the “Globe” icon that shows the current language (English is the default) and choose your preferred language.
Source: [How do I change the site language?](https://eplussupport.hktdc.com/hc/en-us/articles/15745415745561-How-do-I-change-the-site-language)
Q4: What browsers are supported for the website?
A4: On desktop, the site supports Microsoft Edge 100+, Chrome 100+, and Safari Version 15.6.1 on macOS Catalina 10.15. On mobile, it supports Safari on iOS/iPadOS 15.4 and Chrome 100+. Browsers not listed may not be supported or may not function as expected.
Source: [What browsers are supported for the website?](https://eplussupport.hktdc.com/hc/en-us/articles/15745211145369-What-browsers-are-supported-for-the-website)
Q5: How do I explore more about the products?
A5: On the fair website, hover over the “Fair” button and click “Product List.” To find a specific exhibitor or product, use the search bar and filters on that page — you can apply more than one filter. Click a product name to open its details tab.
Source: [How do I explore more about the products?](https://eplussupport.hktdc.com/hc/en-us/articles/15745933343769-How-do-I-explore-more-about-the-products)
Q6: Is there an online class on EXHIBITION+ and hktdc.com Sourcing?
A6: Yes. HKTDC runs a DIY online class for exhibitors and buyers covering an introduction to EXHIBITION+, how buyers use it for sourcing, how to upload product and company information on hktdc.com Sourcing, and a Q&A session. Classes are streamed on Zoom and Xiaoe Tech in Cantonese, Putonghua, and English; dates are subject to change, and exhibitors receive registration links by email prior to the fair. Upcoming 2027 fair groups are listed in the source article (for example, Toys & Games Fair / Baby Products Fair / Stationery Fair sessions on 25 Nov, 27 Nov, and 2 Dec 2026). Replay links for earlier fairs are also provided in that article.
Source: [Online Class Schedule for Exhibitors and Buyers: Mastering the Smart Sourcing Secrets of 'EXHIBITION+'](https://eplussupport.hktdc.com/hc/en-us/articles/42286374288665-Online-Class-Schedule-for-Exhibitors-and-Buyers-Mastering-the-Smart-Sourcing-Secrets-of-EXHIBITION)
Q7: How do I find my own booth location?
A7: On the Exhibitor Listing page, click your booth number. A new tab will open the e-Floorplan with your booth highlighted.
Source: [How do I find my own booth location?](https://eplussupport.hktdc.com/hc/en-us/articles/15746276155417-How-do-I-find-my-own-booth-location)
Q8: How do I view the hall plan and floor plan of the fair?
A8: On the fair website main menu, hover over the “Fair” button and choose “Hall Plan.” Click a hall highlighted in orange to open the e-Floorplan. At the top of the e-Floorplan you can filter booths by Zone(s) / Pavilion(s) and switch halls with the Hall(s) dropdown.
Source: [How do I view the hall plan and floor plan of the fair?](https://eplussupport.hktdc.com/hc/en-us/articles/15746160486297-How-do-I-view-the-hall-plan-and-floor-plan-of-the-fair)
Q9: How do I print the e-Floorplan?
A9: Press the “Print” button and choose your options in the print dialog. If you have applied filter(s), the shortlisted booths will be highlighted, with the booth details shown at the bottom of the e-Floorplan in the print dialog.
Source: [How do I print the e-Floorplan?](https://eplussupport.hktdc.com/hc/en-us/articles/15746201960857-How-do-I-print-the-e-Floorplan)
Q10: How can I make use of the visual merchandising service to boost sales?
A10: To enhance product display and learn more about visual merchandising, refer to the guide “Make use of the visual merchandising service to boost sales” at https://sourcingsupport.hktdc.com/hc/article_attachments/15892521368985.
Source: [Make use of the visual merchandising service to boost sales](https://eplussupport.hktdc.com/hc/en-us/articles/15892409578137-Make-use-of-the-visual-merchandising-service-to-boost-sales)
Q11: Where do I view the news and press releases of the fair?
A11: Go to “Press” > “Press Releases” on the fair website, or search for a specific article with the site Search function. Photos and videos are under “Press” > “Photo Gallery” or “Video Gallery.”
Source: [Where do I view the news and press releases of the fair?](https://eplussupport.hktdc.com/hc/en-us/articles/15746384005913-Where-do-I-view-the-news-and-press-releases-of-the-fair)
Q12: How do I register for a HKTDC account?
A12: An SSO account gives you access to HKTDC websites and services such as business matching, fairs and events, sourcing, and online events and seminars, without re-entering your details each time. Visit www.hktdc.com, click “Register” on the top menu, enter your email address, click “Next,” fill in the required information, and click “Submit.” Check your inbox and click the verification link to verify your account, then you can log in.
Source: [How do I register for a HKTDC account?](https://eplussupport.hktdc.com/hc/en-us/articles/15747377075993-How-do-I-register-for-a-HKTDC-account)
Q13: How do I change my personal information after registering an SSO account?
A13: Log in at www.hktdc.com, click “Edit Profile” on the top menu, and update Account Information, Company Information, User Preference, and Social Media settings on the “My HKTDC User Profile” page. Click “Done and Save” at the bottom to complete the changes. Your personal information is used for business matching, contact, and relevant HKTDC services; your name, company name, and position are displayed to users who visit your profile.
Source: [How do I change my personal information after registering an SSO account?](https://eplussupport.hktdc.com/hc/en-us/articles/15747680960921-How-do-I-change-my-personal-information-after-registering-an-SSO-account)
Q14: I have registered but the message “We are unable to find your MY HKTDC account” appears during my login. What should I do?
A14: The system may need some time to process your registration. Also check that you entered your email address correctly. If you still cannot log in after a while, go to www.hktdc.com, click “Contact HKTDC” at the bottom of the website, and submit the Enquiry Form. If you registered an SSO account with an incorrect email, click “Enquiries” on the top menu of www.hktdc.com and submit the Enquiry Form.
Source: [I have registered but the message “We are unable to find your MY HKTDC account” appears during my login.](https://eplussupport.hktdc.com/hc/en-us/articles/15747654459289-I-have-registered-but-the-message-We-are-unable-to-find-your-MY-HKTDC-account-appears-during-my-login)
Q15: How do I change my password, or what if I forgot the password of my SSO account?
A15: To change your password, log in at www.hktdc.com, click “Edit Profile,” then under Login Setting click “Change login password,” enter your existing and new passwords, and click “Change Password.” If you forgot your password, go to www.hktdc.com, click “Login,” then “Forgot password?” on the SSO Login screen, enter your email address, and click “Send “Reset Password” message.” You will receive an email to reset your password.
Source: [I would like to change my password, or I forgot my password of my SSO account.](https://eplussupport.hktdc.com/hc/en-us/articles/15747596235801-I-would-like-to-change-my-password-or-I-forgot-my-password-of-my-SSO-account)
Q16: I did not receive the verification email. What should I do?
A16: Check your spam, junk, or other mail folders if the verification email is not in your inbox. You can also resend it: log in at www.hktdc.com, click “Edit Profile,” and click “Resend verification email” in the Login Setting section. If you still do not receive it, click “Contact HKTDC” at the bottom of www.hktdc.com and submit the Enquiry Form.
Source: [I did not receive the verification email.](https://eplussupport.hktdc.com/hc/en-us/articles/15747532245401-I-did-not-receive-the-verification-email)
Q17: How do I apply for exhibiting in a fair?
A17: Repeat exhibitors who joined the same fair in the previous year receive an invitation email with a link to the Exhibitor Online Application (EOA) platform. On the fair website, click “To Exhibit”; users with an HKTDC login should click “Login to Apply Booth,” while new users choose “Hong Kong company” or “Non Hong Kong company.” Complete the application steps (product section, participation format, product listings — up to 10 free of charge, with at least one from the highlighted category — additional exposure, company and contact information, and optional booth facilities), then accept the Terms of Application and click “Submit My Application” or “Save As Draft.” After a successful submission you will see a thank-you page and receive an acknowledgement email at the contact email address; that contact email is also used as the Login ID for hktdc.com and related services such as Click2Match. Please observe the booth application and booth facilities deadlines, as a surcharge may apply to facilities ordered after the deadline.
Source: [How do I apply for exhibiting in a fair?](https://eplussupport.hktdc.com/hc/en-us/articles/15782963990169-How-do-I-apply-for-exhibiting-in-a-fair)
Q18: How do I know if I have successfully registered Click2Match for a fair?
A18: Exhibitors entitled to Click2Match can open the system on the fair website during the Click2Match period by logging in with the email and password used for booth application. To see the fairs in which you have confirmed booth participation, check the Fair Balloon in Click2Match; if you are in more than one fair, use it to switch between them. To amend personal information, click “Click2Match” on the fair website top menu and edit your user profile.
Source: [How do I know if I have successfully registered Click2Match for a fair?](https://eplussupport.hktdc.com/hc/en-us/articles/39776956403865-How-do-I-know-if-I-have-successfully-registered-Click2Match-for-a-fair)
Q19: How do I upload products or services to my exhibitor profile?
A19: Go to https://sourcing.hktdc.com, click My Sourcing, and log in to your HKTDC SSO account. Follow the product upload guide at https://sourcingsupport.hktdc.com/hc/en-us/articles/4409942410649-Quick-Guide-Upload-Products. To upload certificates for a product or service, see https://sourcingsupport.hktdc.com/hc/en-us/articles/8168436358169-Add-Product-Certificates.
Source: [How do I upload products or services to my exhibitor profile?](https://eplussupport.hktdc.com/hc/en-us/articles/15783305877017-How-do-I-upload-products-or-services-to-my-exhibitor-profile)
Q20: How do I edit my exhibitor profile?
A20: Go to https://sourcing.hktdc.com, click My Sourcing, and log in to your HKTDC SSO account. Follow the store-page setup guide at https://sourcingsupport.hktdc.com/hc/en-us/articles/360052746313-Start-to-Set-Up-Your-Store-Page- to set up or edit your exhibitor profile.
Source: [How do I edit my exhibitor profile?](https://eplussupport.hktdc.com/hc/en-us/articles/15783301851929-How-do-I-edit-my-exhibitor-profile)
Q21: What is Exhibitor Online Application (EOA)?
A21: The Exhibitor Online Application (EOA) platform lets exhibitors create and manage applications and participation details online, without using mail. You can submit a booth application and it is received and acknowledged by HKTDC immediately. You can also view and update application information online and check the application status and notifications at any time.
Source: [What is Exhibitor Online Application (EOA)?](https://eplussupport.hktdc.com/hc/en-us/articles/15782627619225-What-is-Exhibitor-Online-Application-EOA)
Q22: How do I update my company information for the fair in EOA?
A22: Log in to your HKTDC account, choose the fair you need to update, and click “Manage My Participation.” Open the fair, click “View Application Details,” then click “Edit.” Update the information and click “Submit.” An email will be sent to you for confirmation, and the request will be processed accordingly.
Source: [How do I update my company information for the fair in EOA?](https://eplussupport.hktdc.com/hc/en-us/articles/15783235705881-How-do-I-update-my-company-information-for-the-fair-in-EOA)
Q23: How do I retrieve an application saved as draft?
A23: On the EOA page, click “Login to Apply Booth” and log in to your SSO account. If a draft has been saved, the system will prompt you to click “Continue” to finish the submission, or “Edit” on the right to change a specific section.
Source: [How do I retrieve an application saved as draft?](https://eplussupport.hktdc.com/hc/en-us/articles/15783205040793-How-do-I-retrieve-an-application-saved-as-draft)
Q24: How do I log into Click2Match?
A24: Click2Match (C2M) is a business matching system that lets you connect with buyers during the fair by messaging and video meetings, including AI-recommended leads. Click the “Click2Match” button on the top menu of the fair website; if you cannot see the button, check “Fair” > “Fair at a Glance” for the Click2Match period — the button is not shown before the period starts or after it ends, and registered users cannot access Click2Match outside that period. If you are registered but still cannot see the button during the period, your registration may not be eligible for the service; click “Enquiries” on the top menu of the fair website and submit the Enquiry Form, or use the “May I Help You?” chatbot on the right side of the site.
Source: [How do I log into Click2Match?](https://eplussupport.hktdc.com/hc/en-us/articles/15751201264921-How-do-I-log-into-Click2Match)
Q25: How do I view certain fair or types of notifications?
A25: Log into Click2Match and click the “Bell” icon at the top right (an orange dot appears when there are new notifications) to see all notifications. Click “Filter” on the Notification page and select “Participating Fair” or “Notification Type” to shortlist them. To change the notification language, click “Setting” at the top right, choose your preferred language under “Notification,” and click “Confirm.” To unsubscribe from email notifications, open the same Setting menu, uncheck the box for “Notification,” and click “Confirm.”
Source: [How do I view certain fair or types of notifications?](https://eplussupport.hktdc.com/hc/en-us/articles/15751361458841-How-do-I-view-certain-fair-or-types-of-notifications)
Q26: How do I change the time zone for meetings, seminars, and events?
A26: Log in to Click2Match, click “Setting” on the top right menu, open the “Time Zone” tab, choose the time zone, and click “Confirm.”
Source: [How do I change the time zone for meetings, seminars, and events?](https://eplussupport.hktdc.com/hc/en-us/articles/15751321522841-How-do-I-change-the-time-zone-for-meetings-seminars-and-events)
Q27: How do I start messaging a buyer and view a buyer profile?
A27: After you find a buyer (see “How do I discover new buyers?”), click “Send Message” on the selected buyer profile, type your message, and click “Send Message.” You can continue the conversation in the Message Centre chatroom. To view the buyer profile from the Message Centre, click the sub-menu at the top right of the chatroom and choose “Profile”; it opens in a new tab and may include details such as nature of business, email domain, year of registration on HKTDC, and target or preferred market(s). Profile information is for reference only and may change.
Source: [How do I start messaging a buyer and view buyer profile?](https://eplussupport.hktdc.com/hc/en-us/articles/15751578656153-How-do-I-start-messaging-a-buyer-and-view-buyer-profile)
Q28: How do I search for a message or pin a message in the chatroom?
A28: To search, click the magnifying glass icon at the top right of the chat, enter keyword(s), and click the icon again. Use the cross icon to clear the search box, or the arrow icon to hide the search bar. To pin a message, click the pin button on that message; to view all pinned messages, open the sub-menu at the top right and select “Pinned Items.”
Source: [How do I search for a message or pin a message in the chatroom?](https://eplussupport.hktdc.com/hc/en-us/articles/15752107425561-How-do-I-search-for-a-message-or-pin-a-message-in-the-chatroom)
Q29: How do I set my preferred language for translation?
A29: In the Message Centre, click the setting button next to the search bar, then click “Translation Settings.” Select your preferred language for message translation and click “Submit” to save. To translate a message, click the translate button on it; the translation appears below the original text.
Source: [How do I set my preferred language for translation?](https://eplussupport.hktdc.com/hc/en-us/articles/15752003882777-How-do-I-set-my-preferred-language-for-translation)
Q30: What is the Business Card for?
A30: The Business Card works like a physical card: you can exchange it with buyers for contact details. Click the Business Card icon next to the “Attachment” icon, then send the card with your current profile information or edit it before sending — edited details are not saved to your SSO profile. After you receive a card, click it to enlarge it; a “Business Card” button will also appear on that buyer’s profile.
Source: [What is the Business Card for?](https://eplussupport.hktdc.com/hc/en-us/articles/15751865303065-What-is-the-Business-Card-for)
Q31: Why am I unable to send my documents in the chatroom?
A31: Check that the file is no larger than 5MB and is in one of the accepted formats: JPG, JPEG, TIFF, PNG, or PDF.
Source: [Why am I unable to send my documents in the chatroom?](https://eplussupport.hktdc.com/hc/en-us/articles/15751782899609-Why-am-I-unable-to-send-my-documents-in-the-chatroom)
Q32: What happens when I block a user?
A32: When you block a user in the Message Centre, you will no longer receive messages from that person. To block or unblock, click the sub-menu at the top right of the chat and choose “Block” or “Unblock.” If a user is marked as having “abnormal activities,” the account may be treated as a spammer, the chat will be restricted, and you will not be able to receive messages from that person.
Source: [What happens when I block a user?](https://eplussupport.hktdc.com/hc/en-us/articles/15752200745881-What-happens-when-I-block-a-user)
Q33: How do I view all my upcoming meetings, seminars and events?
A33: Log into Click2Match by clicking the “Click2Match” button, then click “Dashboard” on the side menu to view the summary of meetings, seminars, and your schedule.
Source: [How do I view all my upcoming meetings, seminars and events?](https://eplussupport.hktdc.com/hc/en-us/articles/15752307525145-How-do-I-view-all-my-upcoming-meetings-seminars-and-events)
Q34: Where do I view or edit my user profile?
A34: Log into Click2Match and click “Profile” on the side menu to view your Exhibitor Profile. Click “Edit” to update your exhibitor profile in the EOA platform; for fair or booth information, use “How do I update my company information for the fair in EOA?” Information visible to others can include company logo, company name, country, booth number, zone and pavilion, certification icon, virtual booth icon, and highlighted products, and you may update it at any time on the Profile page. If some of your fairs are part of a combined fair, you can chat or schedule meetings with buyers from the other fairs without registering for that fair. Use the “Edit” button under fair sections to edit information related to a combined fair.
Source: [Where do I view or edit my user profile?](https://eplussupport.hktdc.com/hc/en-us/articles/15752546996377-Where-do-I-view-or-edit-my-user-profile)
Q35: How can I discover more seminars and live events?
A35: Click “Discover Seminars” to be redirected to the Intelligence Hub, where you can find more seminars and events.
Source: [How can I discover more seminars and live events?](https://eplussupport.hktdc.com/hc/en-us/articles/15754830749337-How-can-I-discover-more-seminars-and-live-events)
Q36: What is “Recommended by HKTDC”?
A36: “Recommended by HKTDC” are buyers specifically matched to you so you can schedule meetings quickly. Click “✓ Meeting” if you wish to meet a recommended buyer, or “✘ Meeting” if you are not interested. You may click “Undo” to reverse your action before leaving the page.
Source: [What is “Recommended by HKTDC”?](https://eplussupport.hktdc.com/hc/en-us/articles/15752973948697-What-is-Recommended-by-HKTDC)
Q37: What is “Prospects For You”?
A37: “Prospects For You” helps you discover buyers based on your product category so you can find and match with them more easily. You can shortlist the results with the “Filter” function.
Source: [What is “Prospects For You”?](https://eplussupport.hktdc.com/hc/en-us/articles/15754123790233-What-is-Prospects-For-You)
Q38: How do I discover new buyers?
A38: In Click2Match, open the “Recommendation” page. Click “Prospects For You” to see buyers matching your product interests, or “Find Buyers” to view all buyers. Click a buyer’s name to open more details, such as nature of business, email domain, year of registration on HKTDC, and target or preferred market(s), to help you assess credibility and preferences. Profile information is for reference only and may change.
Source: [How do I discover new buyers?](https://eplussupport.hktdc.com/hc/en-us/articles/15754275684249-How-do-I-discover-new-buyers)
Q39: How do I view all the meeting details?
A39: Go to Click2Match and click “Meeting” on the side menu to work with your meeting requests and details. For step-by-step instructions on accepting and managing meetings, see the Online-and-offline Business Meeting FAQ: https://eplussupport.hktdc.com/hc/en-us/sections/15560350130841-Online-and-offline-Business-Meeting
Source: [How do I view all the meeting details?](https://eplussupport.hktdc.com/hc/en-us/articles/15754519544857-How-do-I-view-all-the-meeting-details)
Q40: How do I schedule a meeting with a buyer?
A40: On the Buyer Listing or Buyer Detail page, click “Schedule Meeting.” Choose an Online Meeting or a Face-to-face meeting, select a preferred date and 30-minute time slot, and optionally edit the “Meeting Name” and “Your Message.” A greyed-out slot may be too close to or earlier than the current time, marked as “not available,” or already booked — and you may be in a different time zone from the buyer. Click “Confirm” to send the request; it appears under “Pending,” and moves to “Upcoming” once the buyer accepts.
Source: [How do I schedule a meeting with a buyer?](https://eplussupport.hktdc.com/hc/en-us/articles/15789858012569-How-do-I-schedule-a-meeting-with-a-buyer)
Q41: How do I accept a meeting request?
A41: Go to “Meeting” > “Pending” > “Pending your acceptance,” then click “Accept” on the meeting you would like to attend.
Source: [How do I accept a meeting request?](https://eplussupport.hktdc.com/hc/en-us/articles/15791087846809-How-do-I-accept-a-meeting-request)
Q42: How do I reschedule a meeting?
A42: For a meeting requested by the buyer or one you have already accepted, go to “Meeting” > “Pending” / “Upcoming,” click “Reschedule,” and select “Yes” on the alert — this releases the original timeslot. Then choose a new date and 30-minute time slot and click “Confirm.” You will be taken to the Pending tab and will need to wait for the buyer to accept the rescheduled meeting.
Source: [How do I reschedule a meeting?](https://eplussupport.hktdc.com/hc/en-us/articles/15791719267609-How-do-I-reschedule-a-meeting)
Q43: How do I cancel or reject a meeting?
A43: For a pending meeting, go to “Meeting” > “Pending for your acceptance” and click “Reject.” For an upcoming meeting you already accepted, go to “Meeting” > “Upcoming” and click “Cancel.” You will be asked to enter a reason for rejecting or cancelling. If you do not attend an accepted meeting before the timeslot ends, it will appear in the “Past” tab and be marked as “No Show.”
Source: [How do I cancel/reject a meeting?](https://eplussupport.hktdc.com/hc/en-us/articles/15791194623513-How-do-I-cancel-reject-a-meeting)
Q44: Why was the meeting request that I sent out cancelled?
A44: If the buyer does not accept your meeting request within 48 hours, it is automatically cancelled. The buyer may also have become unavailable or have rejected the request.
Source: [Why was the meeting request that I sent out cancelled?](https://eplussupport.hktdc.com/hc/en-us/articles/15754633937049-Why-was-the-meeting-request-that-I-sent-out-cancelled)
Q45: How do I change my available time slot?
A45: Log into Click2Match, click “Meeting” on the side menu, then click “Availability” and select or unselect time slots. Click “Apply to all days” if you want the same selected slots applied to all days in the Click2Match period.
Source: [How do I change my available time slot?](https://eplussupport.hktdc.com/hc/en-us/articles/15754729923481-How-do-I-change-my-available-time-slot)
Q46: Can I attend the meeting earlier than the scheduled time?
A46: Yes. You may enter the meeting 15 minutes earlier than the scheduled time to test your configuration and prepare.
Source: [Can I attend the meeting earlier than the scheduled time?](https://eplussupport.hktdc.com/hc/en-us/articles/15792314040217-Can-I-attend-the-meeting-earlier-than-the-scheduled-time)
Q47: Can I choose which device to be used for the microphone or the camera?
A47: During the connectivity test, your browser will ask which microphone and camera to use; choose the devices and click “Allow.” You can also change the Camera Source and Microphone Source from the dropdown menus before clicking “Start Meeting.” You may attend a meeting on only one device — if you join from another device, the original device is removed automatically. If a device is not detected, check the browser connection or try another device; you may still click “Start Meeting.” To switch devices during a meeting, click “Retest Connectivity and Device Setting” at the top of the meeting room.
Source: [Can I choose which device to be used for the microphone or the camera?](https://eplussupport.hktdc.com/hc/en-us/articles/15792411574553-Can-I-choose-which-device-to-be-used-for-the-microphone-or-the-camera)
Q48: How do I mute the sound / mute my microphone / turn off my camera / share my screen during a meeting?
A48: During an online meeting, use the buttons at the bottom of the video feed: the speaker icon turns sound on or off, the microphone icon mutes or unmutes you, and the camera button turns your camera on or off. If your microphone is muted, its icon on the “Participants” tab turns grey. To share your screen, click “Share Screen,” choose a screen or window, and stop sharing with the same button or the browser’s “Stop Sharing” prompt. Only one participant can share a screen at a time, and screen sharing is available only when you use a desktop for the meeting.
Source: [How do I mute the sound / mute my microphone / turn off my camera / share my screen during a meeting?](https://eplussupport.hktdc.com/hc/en-us/articles/15792910287257-How-do-I-mute-the-sound-mute-my-microphone-turn-off-my-camera-share-my-screen-during-a-meeting)
Q49: How do I share a meeting with guests?
A49: Click “Share Meeting” to copy the guest URL and send it to the guests you want to invite. Up to four guests can join at the same time. Guests must wait before entering the meeting room; click “Accept” to admit a guest or “Reject” to stop that guest from joining.
Source: [How do I share a meeting with guests?](https://eplussupport.hktdc.com/hc/en-us/articles/15793634528921-How-do-I-share-a-meeting-with-guests)
Q50: How do I edit my name displayed in a meeting?
A50: During an online meeting, click “Participants” on the right side of the room, then click the “Pen” icon next to your name. The name change applies only to the current meeting.
Source: [How do I edit my name displayed in a meeting?](https://eplussupport.hktdc.com/hc/en-us/articles/15792810702105-How-do-I-edit-my-name-displayed-in-a-meeting)
Q51: A notification suggesting me to switch to Channel 2 pops up. Why does it happen?
A51: If one or more participants fail the connectivity test, they are advised to switch to Channel 2 (Zoom). Click “Accept (Switch to Zoom)” and follow the on-page instructions to join and start the Zoom meeting.
Source: [A notification suggesting me to switch to Channel 2 pops up. Why does it happen?](https://eplussupport.hktdc.com/hc/en-us/articles/15793627286553-A-notification-suggesting-me-to-switch-to-Channel-2-pops-up-Why-does-it-happen)
Q52: How do I share my business card in a meeting?
A52: During an online meeting, expand the toolbar at the bottom of the chatroom and click the “Business card” icon. A popup shows the details on your e-business card; click “Send” to share it, or the “Pen” button to edit the information first. Changes apply only to the current meeting and are not saved to your SSO profile. Click a sent card in the chatroom to enlarge it.
Source: [How do I share my business card in a meeting?](https://eplussupport.hktdc.com/hc/en-us/articles/15793461355033-How-do-I-share-my-business-card-in-a-meeting)
Q53: How do I share the attachment(s) in a meeting?
A53: During an online meeting, expand the toolbar at the bottom of the chatroom, click the “Paperclip” icon, select a file, and send it. Only JPG, JPEG, TIFF, PNG, and PDF files can be uploaded, and each file must be no larger than 5MB.
Source: [How do I share the attachment(s) in a meeting?](https://eplussupport.hktdc.com/hc/en-us/articles/15793354474649-How-do-I-share-the-attachment-s-in-a-meeting)
Q54: How do I translate the message(s) into my preferred language?
A54: Click the “Translate” icon on a message sent by a participant; the translation appears below the original text. To change your preferred translation language, expand the toolbar at the bottom of the chatroom, click the “+” icon, open “Translation setting,” and select a language.
Source: [How do I translate the message(s) into my preferred language?](https://eplussupport.hktdc.com/hc/en-us/articles/15793932730905-How-do-I-translate-the-message-s-into-my-preferred-language)
Q55: Will the chat record be saved after a meeting ends?
A55: No. Messages from the online meeting chatroom are not saved and are not synced to your Message Centre.
Source: [Will the chat record be saved after a meeting ends?](https://eplussupport.hktdc.com/hc/en-us/articles/15793260156185-Will-the-chat-record-be-saved-after-a-meeting-ends)
Q56: Does the meeting end automatically after the scheduled ending time, and how do I extend a meeting?
A56: Yes. The online meeting and the video/voice feed end automatically at the scheduled end time, and participants can no longer use the chatroom. Messages from the meeting chatroom are not saved and are not synced to your Message Centre. You may extend the meeting by 30 minutes; only one host needs to confirm the dialogue. If neither participant has another meeting immediately afterwards, a dialogue appears in the chatroom 5 minutes before the end time.
Source: [Does the meeting end automatically after the scheduled ending time and how do I extend a meeting?](https://eplussupport.hktdc.com/hc/en-us/articles/15793727710617-Does-the-meeting-end-automatically-after-the-scheduled-ending-time-and-how-do-I-extend-a-meeting)
Q57: Why is there a survey when the online meeting ends?
A57: The survey collects feedback so HKTDC can improve the experience for you and other fair participants. Please take a moment to complete it after the meeting ends.
Source: [Why is there a survey when the online meeting ends?](https://eplussupport.hktdc.com/hc/en-us/articles/15793769939097-Why-is-there-a-survey-when-the-online-meeting-ends)
Q58: How do I register for an upcoming seminar?
A58: Exhibitors do not need to register for upcoming seminars marked “Coming Soon.” During the seminar, click “Watch Now,” or after it ends click “Watch Replay” if a replay is available.
Source: [How do I register for an upcoming seminar?](https://eplussupport.hktdc.com/hc/en-us/articles/15836139995289-How-do-I-register-for-an-upcoming-seminar)
Q59: What are the different types of seminars?
A59: Upcoming seminars show a “Coming Soon” label. Ongoing or livestreaming seminars show a “LIVE” label and a “Watch Now” button. Ended seminars may show “Watch Replay” if a replay is offered. If the quota is full, a “Full” label is shown and no new registration is allowed. If there is no button or label, the seminar may be physical-only, or it may have ended without a replay.
Source: [What are the different types of seminars?](https://eplussupport.hktdc.com/hc/en-us/articles/15831378933145-What-are-the-different-types-of-seminars)
Q60: How do I watch an ongoing seminar or a live stream?
A60: If quota is still available, click “Watch Now” before the seminar ends. For more on seminar types and how to join them, see the Event and Seminar FAQ: https://eplussupport.hktdc.com/hc/en-us/sections/15560408852761-Event-and-Seminar
Source: [How do I watch an ongoing seminar or a live stream?](https://eplussupport.hktdc.com/hc/en-us/articles/15854575321625-How-do-I-watch-an-ongoing-seminar-or-a-live-stream)
Q61: Can I watch a seminar on multiple devices?
A61: No. You cannot watch a seminar on multiple devices at the same time. If you log in on another device and watch the registered seminar, playback on the original device will be closed.
Source: [Can I watch a seminar on multiple devices?](https://eplussupport.hktdc.com/hc/en-us/articles/15853897810457-Can-I-watch-a-seminar-on-multiple-devices)
Q62: I cannot watch the seminar playback. What should I do?
A62: Check that your device and internet connection are stable enough for playback. Older browsers, or browsers not on the recommended list, may not support seminar playback. High internet traffic can also affect quality or stability.
Source: [I cannot watch the seminar playback.](https://eplussupport.hktdc.com/hc/en-us/articles/15853993373977-I-cannot-watch-the-seminar-playback)
Q63: Can I join the seminar earlier than its start time?
A63: Yes. To reduce high traffic and make joining easier, you may enter the seminar 5 minutes before the start time.
Source: [Can I join the seminar earlier than its start time?](https://eplussupport.hktdc.com/hc/en-us/articles/15853765499289-Can-I-join-the-seminar-earlier-than-its-start-time)
Q64: Can I watch the seminar again after it ends?
A64: Yes, if a replay is available — a “Watch Replay” button will appear on the seminar. You can rewind “Watch Replay” videos and non-livestream videos, but you cannot rewind livestream videos or live Video On Demand (VOD). It may take some time for playback videos to be processed and published after the seminar ends.
Source: [Can I watch the seminar again after it ends?](https://eplussupport.hktdc.com/hc/en-us/articles/15831842693913-Can-I-watch-the-seminar-again-after-it-ends)
Q65: Why is there a survey popup at the end of the seminar?
A65: Some seminars provide a feedback form so HKTDC can improve its services. Please wait until the seminar ends for the form to appear.
Source: [Why is there a survey popup at the end of the seminar?](https://eplussupport.hktdc.com/hc/en-us/articles/15831764763161-Why-is-there-a-survey-popup-at-the-end-of-the-seminar)
Q66: What is Scan2Match and how does it work for exhibitors?
A66: Scan2Match is a feature in the HKTDC Marketplace App that lets buyers scan exhibitor QR codes and take immediate actions to connect at HKTDC trade fairs. As an exhibitor, you can use the scan information to identify potential buyers, prioritize leads, and follow up proactively.
Source: [What is Scan2Match and how does it work for exhibitors?](https://eplussupport.hktdc.com/hc/en-us/articles/21565753812761-What-is-Scan2Match-and-how-does-it-work-for-exhibitors)
Q67: Where can I find the buyers who scanned my Scan2Match QR code in the fair?
A67: Log in to your exhibitor account in the HKTDC Marketplace App, go to the Exhibitor e-Badge page, and click “Manage Exhibitor e-Badge.” At the bottom of the page, click “View Scan2Match Connections” to open the Scan2Match Connections – Buyer List on hktdc.com Sourcing. You can then see the buyers who scanned your QR code and contact them to follow up.
Source: [Where can I find the buyers scanned my Scan2Match QR code in the fair?](https://eplussupport.hktdc.com/hc/en-us/articles/49715687237657-Where-can-I-find-the-buyers-scanned-my-Scan2Match-QR-code-in-the-fair)
Q68: What benefits does Scan2Match provide to exhibitors?
A68: Scan2Match gives you a list of potential buyers who have scanned your QR code, lets you stay in touch with them online after the fair, and helps you explore further business opportunities and generate sales leads after the show. Invite buyers to scan your QR code during the fair, check scan records regularly, and start conversations with interested buyers. Uploading product or service details to your company profile is strongly encouraged so your offerings are clear to buyers who scan the code.
Source: [What benefits does Scan2Match provide to exhibitors?](https://eplussupport.hktdc.com/hc/en-us/articles/21565768015897-What-benefits-does-Scan2Match-provide-to-exhibitors)
Q69: What information is shown to buyers and what functions can they use after scanning my QR code?
A69: Buyers see your company information and can view product or service details, schedule meetings, add you to favourites (which syncs to the fair website favourites list), view the e-floorplan, and chat or send enquiries. Upload product or service details and certifications, accept meeting requests, and use the Message Centre to reply — enabling push notifications helps you catch new enquiries. Buyers can review their scan records in the Marketplace App by tapping the button at the bottom centre of the home screen and selecting “Scan Exhibitor.”
Source: [What information is shown to buyers and functions they can use after scanning my QR code?](https://eplussupport.hktdc.com/hc/en-us/articles/21565955294489-What-information-is-shown-to-buyers-and-functions-they-can-use-after-scanning-my-QR-code)
Q70: Can I track how many times my QR code has been scanned?
A70: Yes. Exhibitors can open a dashboard in the HKTDC Marketplace App, on the fair website, or on hktdc.com Sourcing to see a summary and list of buyers who scanned the QR code, including name, company, country/region, and scan date. During the active online promotional period you can also start chats from the Message Centre and follow up with buyers you may have missed during the fair. Encourage buyers to scan your QR code so their details are captured.
Source: [Can I track how many times my QR code has been scanned?](https://eplussupport.hktdc.com/hc/en-us/articles/21574243683865-Can-I-track-how-many-times-my-QR-code-has-been-scanned)
Q71: How long is the Scan2Match Buyer List available?
A71: The Scan2Match Buyer List is available during the online promotion period of hktdc.com Sourcing. Open https://mysourcing.hktdc.com/en/home-dashboard/scan2match-buyerlist and log in with your supplier account. To keep access after the fair and continue engaging buyers, you can upgrade your hktdc.com Sourcing online promotion package; for upgrade information, use https://sourcing.hktdc.com/en/Supplier-Contact-Us-Form
Source: [How long is the Scan2Match Buyer List available?](https://eplussupport.hktdc.com/hc/en-us/articles/21574502989081-How-long-is-the-Scan2Match-Buyer-List-available)
Q72: How do I check my company’s Scan2Match figures?
A72: If buyers have scanned your company via Scan2Match at HKTDC exhibitions, the total number of connections appears on the Click2Match Dashboard after you log in. Click “No. of Scan2Match Connections” to see the top 5 buyer countries/regions, or click “View Buyer Details” to open the “Scan2Match Connections - Buyer List” page on hktdc.com Sourcing.
Source: [How do I check my company’s Scan2Match figures?](https://eplussupport.hktdc.com/hc/en-us/articles/19599461975449-How-do-I-check-my-company-s-Scan2Match-figures)
Q73: Is there a recommended placement for my company’s Scan2Match QR code board?
A73: Yes. Place the board in a prominent area facing the main aisle(s) whenever possible. If you have more than one QR code board, position them at a consistent height.
Source: [Is there a recommended placement for my company’s Scan2Match QR code board?](https://eplussupport.hktdc.com/hc/en-us/articles/25274305819673-Is-there-a-recommended-placement-for-my-company-s-Scan2Match-QR-code-board)
Q74: What should I do if the Scan2Match QR code board is broken or missing?
A74: Report the issue to the Fair Management Office (FMO). They will arrange a reprint, and you can collect the updated materials from the FMO.
Source: [What should I do if the Scan2Match QR code board broken / missing?](https://eplussupport.hktdc.com/hc/en-us/articles/25274368449561-What-should-I-do-if-the-Scan2Match-QR-code-board-broken-missing)
Q75: How long does the reprint of a Scan2Match QR code board take?
A75: Please expect the reprinted Scan2Match QR code board to be ready by noon the following day.
Source: [How long does the reprint of a Scan2Match QR code board take?](https://eplussupport.hktdc.com/hc/en-us/articles/25274392355865-How-long-does-the-reprint-of-a-Scan2Match-QR-code-board-take)
Q76: I have an exhibitor account. How do I get an exhibitor e-Badge?
A76: Download the HKTDC Marketplace App and log in with your exhibitor account — the same account used for booth application. On the home page, tap the button at the bottom, select “Exhibitor e-Badge,” then “Manage Exhibitor e-Badge,” and choose the fair. In the badge list, a badge marked with a name and the status “- Release” has already been redeemed by a colleague; a badge with no name and the status “+ Select” is available. Tap “+ Select” on an available badge, enter the salutation, first name, and last name to display on the badge, and click “Next” to redeem it on your device.
Source: [I have an exhibitor account. How to get an exhibitor e-Badge?](https://eplussupport.hktdc.com/hc/en-us/articles/40146654728089-I-have-an-exhibitor-account-How-to-get-an-exhibitor-e-Badge)
Q77: I have an exhibitor account. How do I get an exhibitor e-Badge for the Jewellery Twin Shows?
A77: Download the HKTDC Marketplace App and log in with your exhibitor account (the one used for booth application). On the home page, tap the button at the bottom, select “Exhibitor e-Badge,” then “Manage Exhibitor e-Badge,” and choose the fair. Enter the passcode that was sent to the email used for booth application. In the badge list, “- Release” means a colleague has already redeemed that badge, and “+ Select” means it is available. Select the badge with your name, tap “+ Select,” and the exhibitor e-Badge will be redeemed on your device.
Source: [I have an exhibitor account. How to get exhibitor e-Badge? (For Jewellery Twin Shows)](https://eplussupport.hktdc.com/hc/en-us/articles/40251986371737-I-have-an-exhibitor-account-How-to-get-exhibitor-e-Badge-For-Jewellery-Twin-Shows)
Q78: I have an exhibitor account. How do I send an e-Badge to other staff?
A78: Starting from fairs in January 2025, other staff can obtain an exhibitor e-Badge without logging in to the exhibitor account. Log in to the exhibitor account in the HKTDC Marketplace App, open Exhibitor e-Badge > Manage Exhibitor e-Badge, and select the fair. From the badge list, copy or open the redemption link; it opens a web page (and QR code) that other staff can use to redeem an e-Badge without logging in. Send that page link or a screenshot of the QR code to the staff member and remind them to download the Marketplace App and follow the on-page steps. The exhibitor must ensure the QR code(s) or e-Badge(s) are redeemed and used only by authorised persons in the same company or organisation and are not transferred to any third party.
Source: [I have an exhibitor account. How to send an e-Badge to other staff?](https://eplussupport.hktdc.com/hc/en-us/articles/40170968524057-I-have-an-exhibitor-account-How-to-send-an-e-Badge-to-other-staff)
Q79: I have an exhibitor account. How do I manage the exhibitor e-Badges under my company?
A79: In the HKTDC Marketplace App, log in with your exhibitor account, open Exhibitor e-Badge > Manage Exhibitor e-Badge, and select the fair. You can see how many e-Badges your company is entitled to and who has redeemed them: “- Release” with a name means a colleague has redeemed that badge; “+ Select” with no name means it is still available. Click “- Release” to return a redeemed e-Badge to the pool — it is removed from that colleague’s device so someone else can redeem it. You can also send a redemption QR code web page to temporary staff from this screen.
Source: [I have an exhibitor account. How to manage the exhibitor e-Badges under my company?](https://eplussupport.hktdc.com/hc/en-us/articles/40174931424281-I-have-an-exhibitor-account-How-to-manage-the-exhibitor-e-Badges-under-my-company)
Q80: Can I view my exhibitor e-Badge after the fair has ended?
A80: No. The exhibitor e-Badge is removed from your device after the fair has ended.
Source: [Can I view my exhibitor e-Badge after the fair has ended?](https://eplussupport.hktdc.com/hc/en-us/articles/40187597004953-Can-I-view-my-exhibitor-e-Badge-after-the-fair-has-ended)
Q81: I don’t have an exhibitor account. Can I get an exhibitor e-Badge?
A81: Yes. Starting from fairs in January 2025, other staff can obtain an exhibitor e-Badge without logging in to an exhibitor account. Download the HKTDC Marketplace App, tap the button at the bottom of the home page, select “Exhibitor e-Badge,” and ask the person-in-charge of your company for a redemption QR code or web page link. Scan or import the QR code with “Get Exhibitor e-Badge,” or open the link and tap “Click to get Exhibitor e-Badge” to return to the app. On the badge list, “Used” with a name means a colleague has redeemed that badge, and “+ Select” with no name is available; tap “+ Select,” enter your salutation, first name, and last name, and click “Next” to redeem it on your device. The redemption QR code is not the admission QR code.
Source: [I don’t have an exhibitor account. Can I get an exhibitor e-Badge?](https://eplussupport.hktdc.com/hc/en-us/articles/40183735453465-I-don-t-have-an-exhibitor-account-Can-I-get-an-exhibitor-e-Badge)
Q82: How do I return my exhibitor e-Badge?
A82: If you want to return your exhibitor e-Badge so other colleagues can use it, go to your exhibitor e-Badge page, tap “Release” at the top of the screen, and confirm by tapping “Release.” The e-Badge is removed from your mobile device and returned to the pool for others to redeem.
Source: [How to return my exhibitor e-Badge?](https://eplussupport.hktdc.com/hc/en-us/articles/40186262820633-How-to-return-my-exhibitor-e-Badge)
Q83: What is the Exhibitor Tools?
A83: The Exhibitor Tools are dedicated app features that help exhibitors manage exhibition activities before, during, and after the fair. They give quick access to key exhibitor functions, buyer engagement features, and useful exhibition resources in one place.
Source: [What is the Exhibitor Tools?](https://eplussupport.hktdc.com/hc/en-us/articles/63028086005017-What-is-the-Exhibitor-Tools)
Q84: Who can use the Exhibitor Tools?
A84: The Exhibitor Tools are available to registered exhibitors only. You must log in to your exhibitor account to access these features.
Source: [Who can use the Exhibitor Tools?](https://eplussupport.hktdc.com/hc/en-us/articles/63028175243289-Who-can-use-the-Exhibitor-Tools)
Q85: When can I use the Exhibitor Tools?
A85: The Exhibitor Tools are available from one month before the fair until one month after the fair ends. The availability period may vary depending on the exhibition.
Source: [When can I use the Exhibitor Tools?](https://eplussupport.hktdc.com/hc/en-us/articles/63028304103705-When-can-I-use-the-Exhibitor-Tools)
Q86: Which exhibitions are supported?
A86: The Exhibitor Tools are available for selected Hong Kong trade fairs organised by the HKTDC. The available tools and functions may vary between exhibitions.
Source: [Which exhibitions are supported?](https://eplussupport.hktdc.com/hc/en-us/articles/63028371490713-Which-exhibitions-are-supported)
Q87: How do I access the Exhibitor Tools?
A87: Download and open the HKTDC Marketplace App, then sign in with the account details registered for your booth application. The Exhibitor Tools appear on the home page from one month before the fair starts.
Source: [How do I access the Exhibitor Tools?](https://eplussupport.hktdc.com/hc/en-us/articles/63028545663385-How-do-I-access-the-Exhibitor-Tools)
Q88: I cannot log in. What should I do?
A88: Make sure you are using the email address registered for your booth application, that your password is entered correctly, that your internet connection is working, and that the app is updated to the latest version. If you still cannot log in, contact HKTDC or your company account administrator.
Source: [I cannot log in. What should I do?](https://eplussupport.hktdc.com/hc/en-us/articles/63028574466969-I-cannot-log-in-What-should-I-do)
Q89: Can multiple colleagues from the same company use the app?
A89: Yes. Multiple authorised representatives from the same company may use the app at the same time. The company administrator can manage exhibitor e-Badges and other company-related information, subject to the permissions assigned to their account.
Source: [Can multiple colleagues from the same company use the app?](https://eplussupport.hktdc.com/hc/en-us/articles/63028697485977-Can-multiple-colleagues-from-the-same-company-use-the-app)
Q90: What is an exhibitor e-Badge and how do I present it in the Exhibitor Tools?
A90: An exhibitor e-Badge is a digital badge that allows authorised exhibitor representatives to identify themselves at the fair. In the Exhibitor Tools, select “My exhibitor e-Badge” and present it when the organiser or venue staff request it. Keep your phone sufficiently charged and make sure the e-Badge is accessible before you arrive at the venue. For more details, see the Exhibitor e-Badge FAQ: https://eplussupport.hktdc.com/hc/en-us/sections/40146722862745-Exhibitor-e-Badge
Source: [Exhibitor e-Badge](https://eplussupport.hktdc.com/hc/en-us/articles/63028872178585-Exhibitor-e-Badge)
Q91: How do I manage exhibitor e-Badges in the Exhibitor Tools?
A91: The Manage Exhibitor e-Badge function lets you manage e-Badges issued for your company, subject to the organiser’s rules and applicable limits. For detailed steps, see the Exhibitor e-Badge FAQ: https://eplussupport.hktdc.com/hc/en-us/articles/40174931424281-I-have-an-exhibitor-account-How-to-manage-the-exhibitor-e-Badges-under-my-company
Source: [Manage Exhibitor e-Badge](https://eplussupport.hktdc.com/hc/en-us/articles/63028896439961-Manage-Exhibitor-e-Badge)
Q92: What is “Buyers who scanned my booth”?
A92: A booth scan records a buyer’s interaction with your booth through the Scan2Match service. It lets your company review the buyer’s information and follow up after the fair. For more details, see the Scan2Match FAQ: https://eplussupport.hktdc.com/hc/en-us/sections/21560568685081-Scan2Match-S2M
Source: [Buyers who scanned my booth](https://eplussupport.hktdc.com/hc/en-us/articles/63029118560665-Buyers-who-scanned-my-booth)
Q93: How do I chat with buyers in the Exhibitor Tools?
A93: All chat conversations with buyers can be accessed in the app’s Message Centre. For more details, see the Message Centre FAQ: https://eplussupport.hktdc.com/hc/en-us/sections/15672476864281-Message-Centre
Source: [Chat with buyers](https://eplussupport.hktdc.com/hc/en-us/articles/63029292746137-Chat-with-buyers)
Q94: What is “Find Buyers” in the Exhibitor Tools?
A94: Click2Match is an online business-matching service that helps exhibitors connect and communicate with buyers during the exhibition period. The service is available for a specific online period before, during, and/or after the physical fair, and the availability period may vary by exhibition. For more details, see the Click2Match FAQ: https://eplussupport.hktdc.com/hc/en-us/sections/15560279087769-Click2Match-Platform-C2M
Source: [Find Buyers](https://eplussupport.hktdc.com/hc/en-us/articles/63029371870233-Find-Buyers)
Q95: What is the Supplier Dashboard?
A95: The Supplier Dashboard is in hktdc.com Sourcing. It gives you full administrative access to your supplier store and related online activities. For more details, see the Supplier FAQ: https://sourcingsupport.hktdc.com/hc/en-us/sections/360008896454-Supplier-FAQ
Source: [Supplier Dashboard](https://eplussupport.hktdc.com/hc/en-us/articles/63029504996889-Supplier-Dashboard)
Q96: What is the Fair Catalogue?
A96: The Fair Catalogue provides exhibition-related information, including participating companies, exhibitors, products, brands, exhibition dates, and other fair details.
Source: [Fair Catalogue](https://eplussupport.hktdc.com/hc/en-us/articles/63029531539993-Fair-Catalogue)
